• Operations Administrative Support- Locate Department

    Job Locations US-CO-Wheat Ridge
    Posted Date 3 weeks ago(10/24/2018 4:58 PM)
    ID
    2018-1589
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    Are you looking for a new and exciting career change that provides growth opportunity? SiteWise has an open position in our Utility Locate Department, that will offer administrative support. The Operations Administrative Support role is responsible for scheduling appointments for customers in conjunction with field staff. This position experiences high call volume from field personnel and customers, fielding locating requests and scheduling specialty locates while maintaining a high-level of both internal and external customer service.

    Responsibilities

    • Field telephone calls from locators and customers; maintain customer contact as appropriate
    • Scheduling multiple services for customers and employees throughout the state of Colorado; adjusting schedules as the demand or services change including emergency changes. This scheduling is for a team of approximately 50 technicians
    • Provide daily recap of certain services occurring each day
    • Pulling reports for billing purposes
    • Reconcile daily work schedules with operations team members
    • Report End of Day reviews to via recap report
    • Pulling time reports to submit to payroll
    • Review weekly contract work orders weekly
    • Verify work orders daily for accuracy
    • Create work orders for services
    • Data entry into SAP and proprietary systems

    Qualifications

    • Strong customer service skills
    • Ability to respond professionally to customers and employees via telephone, email, etc.
    • Strong organizational skills in a fast-paced environment
    • Ability to multitask
    • Strong computer skills
    • Ability to work in a fast-paced environment and change directions quickly

    Education & Experience

    • High school diploma or equivalent
    • 1-3 years’ experience in an office or support role

    SiteWise offers a great benefit package which includes:
    •100% paid training
    •Medical, dental, vision and life insurance
    •401(k) with company match
    •Paid holidays and vacation/personal time
    •Company provided laptop and phone
    •Advancement opportunities, we believe in investing in those who want to invest in us

    For more information on our benefits, click the link below:
    http://sitewisecorp.com/employment/benefits/



     SiteWise Corporation is an EEO/AAP employer.

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